Contact us

How to contact us
You can visit any of our Branches.

We currently have seven branches. They are located at Ilford, Central London, Southall, Wembley, Leicester, Birmingham and Wolverhampton.

We continue to support our customers through our existing branch network.

Telephone
You can call our UK based Customer Support Team on +44(0) 800 849 9229 , Monday to Friday, from 09:30am to 05:00pm, (excluding Bank holidays).

Call charges may apply (please check with your service provider). We may monitor or record calls for quality, security and training purposes.

Email You can email us at customersupport@pnbint.com
Website You can send your question through the “Contact Us form” available on our website www.pnbint.com
Complaints

If you have a complaint, You can:

  • Call our UK based Customer Support Team on 0800 849 9229, Monday to Friday, from 09:30am to 05:00pm (excluding Bank holidays) (or)
  • Email our Complaints Team on complaints@pnbint.com (or)
  • Visit any of our branches to talk to a member of staff (or)
  • send a letter to any of our branches (Branch addresses are available in the Contact Us section on our website)

  • 24x7 hotline for lost, stolen or compromised Debit Cards You must tell us quickly if your Debit Card is lost or stolen or you think someone else may know your PIN.

    You can call our UK based Customer Support Team on +44(0)800 849 9229

    Call charges may apply (please check with your service provider). We may monitor or record calls for quality, security and training purposes.

    Additional Support: Our official language is English. However, if you are more comfortable speaking in Hindi, Punjabi, Gujarati language, please tell us and we shall try to accommodate your request.

    Branch:Branch locator