Account Statement

Introduction

This screen lets the retail users to specify their preferences for account statement like statement type, frequency, dispatch mode, email id (for email statements) and statement format for any account. Users can submit the request in both the modes – online and offline. If submitted online, the information related to account statement preferences are directly updated in Finacle core system for the corresponding account.

Note:

Whenever a service request is initiated in a joint account by one of the account holders, request will have to be approved by other holders of the account. If the mode of operation is Either or Survivor no approval is required.

Navigation

The following is the navigation for the option:

• Click the All Accounts – Account Statement  hyperlink in the New Requests  screen.

• The Account Details screen is displayed.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

Account

From the drop-down list, select the account ID.

Note:

The drop-down list will have ‘All Accounts’ and will also list individual account numbers to which the user has got access. External accounts will not be shown in this list.

Statement Type

From the drop-down list, select the statement type.

Valid values:

Statement

 Passbook

Both

None

Statement Frequency

Select the frequency for account statement. User is given 3 options for the frequency and he or she has to select any one among them.

•  Select the date of each month

•  Select the week and day

• Select the frequency like daily, weekly, fortnightly, quarterly, half yearly, yearly from next statement date.

Delivery Rule

Select the appropriate day, if the day of account statement generation is a holiday. User can choose to skip or select next or previous day.

Next Statement Date

Specify the date for next statement date.

Despatch Mode

From the drop-down list, select the despatch mode.

Valid values:

Collect by person

Send by post

Send by courier

Send by post and email

Special delivery and email

Courier and email

Send by email only

Special delivery

Suppress despatch

Note:

The value selected will be invalid if Passbook or None is selected for statement type.

Email ID

Specify the e-mail ID to send the account statements.

Statement Format

Select the format in which the statements have to be sent through e-mail.

Valid values:

HTML

XML

Comma separated

Pipe separated

MS-Excel format

Note:

If Passbook or None is selected for statement type, then statement format is invalid. This is required in case of email statement.