Update Address Type

Introduction

This service request enables the retail customer to update the address type attached with an account. This is an online request and hence doesn’t require relationship manager for processing the request.

If Relationship Manager approval is enabled for this request, then request is sent to Relationship Manager first, once he approves, modifications are done at the back end system, that is, at core system.

Note:

Whenever a service request is initiated in a joint account, by one of the account holders, request will have to be approved by other holders of the account. If the mode of operation is Either or Survivor no approval is required.

Navigation

• Click All Accounts – Update Address Type link in the New Requests screen.

• The Update Address Type screen is displayed.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

Account

Select the account number from the dropdown list for which the address type has to be changed.