Request Demand Draft

Introduction

This service request enables the retail customer to request for demand draft for credit card. The retail customer can send this request provided he has a credit card linked to his account. This is an offline request and thus goes to the relationship manger of the bank for processing.

Navigation

  • Login as retail customer and click Credit Cards link under Balance & Transaction Information link.

  • Select Request Demand Draft option from More Actions drop-down.

  • The  Request Demand Draft screen is displayed.

                          OR

  •  Click on Credit Cards – Request Demand Draft link in New Requests screen

  • The Request Demand Draft screen is displayed.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

Beneficiary Name

Specify the beneficiary name.

Beneficiary Address

Specify the beneficiary’s address details.

Payable At

Specify the payable at details like place name where demand draft is payable.

Card Number

Select the credit card number for demand draft from the drop-down list.

Note:

If the retail customer navigates through Credit Cards section, the card number would be pre-populated.

Amount

Specify the demand draft amount along with the currency in the drop-down.

View Exchange Rate

View the currency exchange rate. This is useful in case of a multi currency request.

Account Debit Date

Specify the debit date. The calendar widget can be used for selecting the date.

Delivery Address

Specify the delivery address for demand draft.

 

Click

To

Submit to Relationship Manager

Submit the demand draft request form to the relationship manager for processing.

Note:

Clicking on Submit to Relationship Manager takes the users to a screen where the above entered details are shown for confirmation and also the user is prompted to enter the authorization details. The authorization details are prompted only if the service request is authorization enabled.

Back

Return to the previous screen.