Door Step Banking

Introduction

This screen lets the retail user to request for door step banking. User can specify the amount, debit account and cash delivery address for door step banking. This request is available in both the modes – online and offline.

Note:

Whenever a service request is initiated, in a joint account, by one of the account holders, request will have to be approved by other holders of the account. If the mode of operation is Either or Survivor no approval is required.

Navigation

The following is the navigation for this option:

• Click the Operative Accounts – Door Step Banking   hyperlink in the New Requests  screen.

OR

• Select Request Door Step banking option for More Actions in View Operative Accounts screen and click on OK button(Under Balance & Transaction Information < Operative Accounts)

• The Door Step Banking screen is displayed.

Note:

This service request is available online (through FI), that is, Core database.

What you can do

The table below provides a brief description of the data that must be specified on the screen and the functions you can perform:

Field

Description

Account

Select the debit operative account from the drop-down list.

Note:

Drop-down list contains only operative accounts.

Name

Specify the name for whom the amount has to be delivered.

Cash Delivery address

Specify the address for cash delivery.

Amount

Specify the amount that has to be delivered.

Instructions to Bank

Enter instructions, if any, for cash delivery.