Delink a Card

Introduction

This screen lets the retail users to send a service request to delink a credit card to his/her user id of eBanking. Retail user has to specify the credit card number. This request will be processed offline, i.e. relationship manager will receive this request and does further processing.

Navigation

The following is the navigation of this option:

  • Click on Credit Cards – Delink a Card link in New Requests screen

         OR

  •  Select Delink Credit Card option for More Actions in View credit cards screen and click on OK button(Under Balance & Transaction Information < Credit Cards)

  • The Delink a Card screen is displayed

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

Card Number

Select the credit card number that has to be delinked to the user id from the drop-down list.

Note:

The drop-down values are those credit cards which are already linked to the user.

Remarks

Specify the remarks, if any.

 

Click

To

Submit to Relationship Manager

Submit the credit card delink request form to relationship manager for processing.

Note:

Clicking on this button will take the users to a screen where the above entered details are shown for confirmation and also user is prompted to enter the authorization details. Authorization details will be prompted only if the service request is authorization enabled.

Back

Return to the previous screen.